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The CCS Team

  Mardec CCS in partnership with The 800 Group and International Access Unlimited is a Multilingual Call Center Outsourcing Company that was founded in July 2004.  We provide services that are aimed at accommodating all stages of the customer lifecycle through a strategic platform that encompasses people, technology, processes and infrastructure.

We provide a Customer Response Center that is an offsite call center equipped with the best technology and manned by trained and professional people that can help our clients achieve their growth and profitability by delivering quality Customer Contact Services.

     Our services are available 24 hours a day, 7 days a week, with complete backroom operations and service fulfillment to provide a flexible and convenient service that you need.

Our Mission

  Our mission is to be the best of the best in the call centre industry today. Servicing today's global market with our highly skilled workforce, while keeping our integrity as the catalysts of growth for your company. Delivering the best in the call centre industry business.

Here's How We Can Help

   It isn't the fact that we are here 24 hours a day, seven days a week, 365 days a year.  We believe in a standard of benchmark excellence.  The Mardec CCS team and it's partner "The 800 Group" is a Multilingual Call Center Outsourcing Company that delivers the highest level of quality, customer service, and convenience for each one of our clients.  We understand that Call Centers today need vast amounts of capital expenditure in order to successfully revise and continually improve their technology, infrastructure, and training to further satisfy the ever-growing needs of their customers.   By outsourcing your work place management responsibilities, we allow you to focus on your core business. 

Our Values

Integrity - We believe that integrity is essential to the way we do business and how we interact with others.

Respect -  Every team member is a valuable team member.  Each as important as the other.

Innovation - We strive to bring creative and innovative thinking to all our actions.

Honesty - We believe that honestly is still the best policy.

Teamwork - We are a team of professionals working together to achieve Mardec's vision. We work as partners to help every team member accomplish their personal and professional goals.

For more information about Mardec's services, email us at info@mardecgroup.com.

 

Mardec Group is consists of four complementary business units, allowing us to address our clients' requirements in the most appropriate way, be that through an individual unit or a blend of all four.  

Mardec Networks

Mardec CCS

Mardec Business Solutions    

Mardec Web  

 

               

    Servicing today's global marketplace with our highly skilled workforce. The catalysts of growth for your company. Delivering the best in customer service, network installations and business consulting group, augmenting productivity, increasing motivation and significantly impacting your bottom line.

  Mardec Group is your company's invaluable knowledge resource by providing quality through implementation and creative business strategies. Let Mardec Group guide your business to the next level.

  Our Company will partner with you to provide the best in your network installations, workforce, call centre, and business implementation needs.We work with clients in business critical areas. delivering world-class services and solutions in demanding industries.

Mardec Call Centre Solutions